TERMS and CONDITIONS
General
All contracts entered into between Orthodocs Limited (hereinafter called the “Seller”) and any person, firm, or company, (hereinafter called the “Buyer”) purchasing, hiring or leasing goods from the Seller shall be subject to the following terms and conditions, and the placing of an order by the Buyer shall be considered as acceptance of these conditions.
Quotations and Prices
Unless otherwise stated, all prices are net and those ruling at the time of despatch. Published price lists and quoted prices, while given in good faith, are subject to change without notice due to supplier’s price fluctuations and other causes beyond the Sellers’ control. Quoted prices apply only to the stipulated quantities and do not necessarily hold for lesser quantities. All prices are subject to Value Added Tax at the rate ruling at the time of despatch. Some products may be eligible for Vat Exemption, please contact the Seller for details. Buyers outside the United Kingdom will be responsible for any Import Duty, Value Added Tax, or other Tariff applied in their jurisdiction.
Payment
Payment is strictly net and due within 30 days of the date of invoice. In the case of non-accredited customers a Pro Forma Invoice may be raised and payment requested immediately prior to despatch of the product. and for any invoice marked “C.O.D.” payment is required at the time of delivery. The Seller reserves the right to charge interest on accounts outstanding beyond the time specified in this condition, the rate of interest being 1½ % per month and / or per part month until payment is received.
Delivery
Delivery is charged at the standard courier rate or standard postage rate applicable to the product ordered. Unless otherwise instructed by the Buyer, the balance of any part delivery will follow as soon as possible under a separate invoice.
Returns
Product supplied correctly may not be returned without the Seller’s written confirmation, and application for such consent can only be considered within seven days of the invoice date. Duly authorised returns must be sent at the expense of the Buyer, and the Seller reserves the right to impose a handling / re-stocking charge of 15% of the value. Non standard items produced for the Buyer to special order cannot be returned under any circumstances.
Damaged / Faulty Goods
Damaged/faulty products or short deliveries must be notified to the Seller within 3 days of delivery and the goods packaging material retained for inspection. Otherwise, no liability can be accepted. The Seller’s liability in respect of faulty goods shall be limited to giving the Buyer the benefit of the product Warranty.
Warranty / Warranty Claims
All warranty claims must be registered with Orthodocs Limited before any action can be considered.
Tracking number will be allocated and an inspection / review procedure will determine the final outcome. Full details of the: Purchase Order; Deliver Note; Invoice; and nature of the claim supported by written and photographic evidence will be required. Abuse of the product will void any claim.
Title to Goods
The property of products shall remain vested in the Seller and shall not pass to the Buyer until the Buyer has made payment in full of the purchase price. So long as the property of the product(s) remains vested in the Seller, the seller shall be at liberty at any time to retake possession thereof and for that purpose to enter upon the premises of the Buyer. Not withstanding the foregoing, the products are at the entire risk of the Buyer from the time and date at which delivery is made.
Force Majeure
The Seller shall not be liable to the Buyer for any loss or damage which may be suffered by the Buyer as a direct or indirect result of the duties and/or obligations of the Seller in the contract being prevented, hindered, delayed or rendered uneconomic by reason of Force Majeure Circumstances. In these conditions “Force Majeure Circumstances” shall mean any act of God, war, strike, lock-out, industrial action, accident, breakdown, of plant or machinery, fire, flood, drought, storm, difficulty or increased expense in obtaining materials or transport or other circumstances beyond the reasonable control of the Seller.
Legal Construction
These terms and conditions and all contracts to which they apply shall in all respects be governed and construed in accordance with Northern Ireland Law and shall be subject to the jurisdiction of the Northern Ireland Courts.